Service Delivery Policy

Last Updated: June 9, 2026

This Service Delivery Policy explains how Zeealpha Tech delivers its products and services.

Software Development Services

Custom software development projects are delivered according to agreed project specifications, timelines, and milestones.

Delivery methods may include:

• Source code repositories
• Web deployments
• Mobile application releases
• Smart TV application deployments
• Digital downloads

Digital Products

Digital products and subscriptions are generally delivered immediately or within a reasonable time after successful payment confirmation.

Mobile and TV Applications

Applications distributed through Google Play Store, Apple App Store, LG Content Store, or other platforms are delivered through those respective stores and may be subject to their review and publishing processes.

Delays

Delivery timelines may be affected by:

• Technical issues
• Third-party platform reviews
• Client feedback delays
• Force majeure events

Customer Support

Customers may contact us for support regarding product access, installation, activation, or technical issues.

Support Contact:
info@zeealpha.com

Service Availability

We make reasonable efforts to ensure availability of our services but cannot guarantee uninterrupted access at all times.