Cancellation and Refund Policy
Last Updated: June 09, 2026
At Zeealpha Tech, customer satisfaction is important to us.
Software Development Projects
For custom development services:
- Clients may request cancellation before development begins.
- Fees already incurred for completed work, consultation, design, or development activities are generally non-refundable.
- Partial refunds may be considered on a case-by-case basis.
Digital Products and Software
Due to the nature of digital products, software licenses, subscriptions, and downloadable content are generally non-refundable once access has been granted or the product has been delivered.
Subscription Services
Subscription services may be cancelled at any time.
Cancellation prevents future billing but does not automatically generate refunds for previous billing periods unless required by law.
Technical Issues
If a purchased product is not functioning as described, customers should contact our support team. We will make reasonable efforts to resolve the issue before considering a refund request.
Chargebacks
Customers are encouraged to contact us before initiating a chargeback so that we can attempt to resolve any concerns directly.
Refund Requests
Refund requests must be submitted to:
All requests will be reviewed individually and responded to within a reasonable timeframe.
Policy Changes
Zeealpha Tech reserves the right to modify this policy at any time. Updated versions will be published on our website.